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Payment & shipping

Payment methods

We accept the following payment methods through our payment service provider Mollie:

  • Paypal
  • Apple Pay
  • Credit card (Visa, Mastercard, American Express)
  • Klarna

Payment is encrypted and secure through our payment service provider. Please note that some payment methods may incur additional fees. These will be displayed before you complete the payment process.

Shipping

Shipping costs are calculated automatically during the ordering process. Here are the shipping costs in detail:

Germany:
  • Flat-rate shipping costs of €4.95 for orders under €40
  • Free shipping for orders over €40
Belgium, Bulgaria, Denmark1, Estonia, Finland2, France3, Greece4, Italy5, Croatia, Latvia, Luxembourg, Netherlands6, Austria, Poland, Portugal, Romania, Slovakia, Spain7:
  • Flat-rate shipping costs of €9.95 for orders under €100
  • Free shipping on orders over €100

We will ship your order with DHL. If we have the desired item in stock, it will be shipped no later than the next business day. If the item has a longer delivery time, this will be indicated on the respective product page. Please note that there may be delays due to holidays or unforeseen events. As soon as your order has been shipped, you will receive a shipping confirmation by email with a link for tracking.

If you have any questions about your order or delivery, please do not hesitate to contact us. We will be happy to help.

1 not to Faroe Islands and Greenland
2 not to Åland Islands
3 not to overseas territories
4 not to Mount Athos
5 not to Livigno and Campione d'Italia
6 not to non-European territories
7 not to Canary Islands, Ceuta and Melilla